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Order-Specific Support Chat
Communicate directly with our licensed investigator about specific candidate checks.
Rather than handling inquiries via fragmented email chains, our platform binds secure messaging directly to individual order records inside the dashboard.
How it works in our portal
Linked Message Threads
Every candidate record has a dedicated comments tab. Inquiries are directly associated with the specific check and order ID.
Licensed PI Access
Communicate securely with our private investigator. Get direct expert feedback on civil filings or criminal flags in your report.
Centralized Message History
Support messages and communications are securely logged and archived alongside the candidate file to maintain clear transaction history.
Ready to check your candidates?
Setup your account and order background screenings securely.