Integrity Screenings, a sole proprietorship owned by Marcellus Whirl and based in Chattanooga, Tennessee ("Integrity Screenings", "we", "us") provides background screening, due diligence and risk intelligence services and is responsible for the personal information described in this policy. This Privacy Policy explains how we collect, use, share, keep and protect personal information when you use our website at integrityscreenings.com, our Integrity Screenings mobile apps for iOS and Android (the "App"), and our related services (together, the "Services").

This policy applies to employers and other business customers, their team members, candidates who are screened, individuals who order a Personal Check, the people they search, and anyone who contacts us or requests a quote.

Business account holders (employers and team members): name, email address, phone number, company name, industry, company address and website, company logo (for branded candidate emails), password (stored only as a secure hash), billing preferences (for example a PayPal email for auto-pay or an accounts-payable email for invoices) and account settings, including multi-factor authentication codes.

Candidates being screened by a business customer: full name, email address, phone number, the role applied for, date of birth, Social Security number, current and previous addresses, identity document numbers (such as driver's license, state ID, passport or permanent resident card), driving record scope where requested, FCRA disclosure and authorization records (including electronic signatures and timestamps) and the results of the screening report.

Personal Check customers (no account needed): your name, email address and phone number, used to send you order updates, receipts and your report.

People searched through a Personal Check: the details you provide about the person, such as name, email, phone number, date of birth, address and identity document numbers, and the results of the search.

Quote requests and contact forms: name, work email, phone number, company name and details about the services you are interested in.

Payment information: payments are processed by PayPal. We do not receive or store your full card or bank account numbers. We keep transaction records such as amounts, dates, PayPal transaction IDs, invoices and the email address of a linked PayPal account.

Information collected automatically: IP address, login dates and times, browser and device type, and security logs that help us protect accounts and prevent fraud.

Website cookies and analytics: our website uses cookies, Google Analytics and the Meta (Facebook) Pixel to understand how the website is used and to measure our advertising. See Section 6.

On your device (App): the App stores your login session in your device's secure storage (iOS Keychain or Android Keystore) and stores access codes for Personal Check orders you place on that device so you can view them later. The App does not collect your location, contacts, photos, microphone or camera data, and does not track you across other companies' apps or websites.

• Directly from you when you create an account, place an order, request a quote, contact us or use the App.
• From the business customer that orders a screening about you (for candidates).
• From candidates themselves, through our secure consent and self-submission links.
• From the person ordering a Personal Check (about the person being searched).
• From public records, courts, government agencies, data providers, drug-testing laboratories and other lawful sources used to prepare reports.
• Automatically, through our servers, cookies and similar technologies.

• To provide the Services: prepare background screening, drug testing, monitoring and Personal Check reports, and deliver them to the person entitled to receive them.
• To create and manage accounts, verify identity, keep you signed in and secure your account (including multi-factor authentication).
• To process payments, invoices, prepaid wallet balances, subscriptions, promo codes and refunds.
• To send service messages such as order updates, candidate consent and self-submission invitations, receipts, security alerts and replies to support requests.
• To comply with the Fair Credit Reporting Act (FCRA) and other laws, including candidate disclosures, authorizations, disputes and adverse action notices.
• To prevent fraud, abuse and security incidents, and to enforce our Terms & Conditions.
• To understand and improve our website and Services, and (on our website only) to measure our advertising.

We do not sell personal information, and we do not use candidate or searched-person data for advertising or marketing.

No employment background check is started without the candidate's written FCRA disclosure and authorization. Business customers must certify that they have a permissible purpose and must follow the FCRA, including pre-adverse and adverse action steps.

Candidates may request a copy of any report prepared about them and may dispute information they believe is inaccurate or incomplete by contacting us at the email below. We will investigate disputes as required by law.

We share personal information only as described below:

• With the business customer who ordered a screening (reports about their candidates), or with the Personal Check customer who ordered and paid for a search.
• With service providers that work for us under contracts requiring them to protect the data and use it only for our Services: PayPal (payments and affiliate payouts), Amazon Web Services (hosting and secure storage of documents and reports), MongoDB Atlas (database hosting), Microsoft (email delivery) and Pusher (real-time messaging and notifications).
• With data sources and partners needed to complete a report, such as courts, government agencies, background data providers, drug-testing laboratories and collection sites.
• On our website only: with Google (Google Analytics) and Meta (Meta Pixel) for website analytics and advertising measurement. The App does not use these tools.
• With referral (affiliate) partners, limited to the information needed to credit a referral and pay commissions. Candidate and searched-person data is never shared with affiliates.
• When required by law, subpoena or court order, or to protect the rights, property or safety of our users, the public or Integrity Screenings.
• With a buyer or successor if our business is involved in a merger, acquisition or sale of assets, subject to this policy.

• Candidate screening records (including SSN, date of birth and report results) are kept for 7 years, as required for FCRA compliance, and then securely deleted.
• Personal Check orders and reports are kept as long as needed to provide the report and meet legal, accounting and dispute obligations.
• Business account information is kept while the account is open. When an account is deleted, personal account details are deleted or anonymized; order, invoice and transaction records are kept only as long as the law requires.
• Payment, invoice and tax records are kept for the period required by tax and accounting laws.
• Quote requests and support messages are kept as long as needed to respond and follow up, and then deleted.

In the App: sign in and go to Profile → Delete account. Confirm with your password. Your name, email, phone number and password are permanently deleted or anonymized, any saved PayPal auto-pay is unlinked, and your team members' logins are disabled. Some records (such as completed screening reports, orders and invoices) are kept only as long as the law requires, as described in Section 7.

On the website or by email: email info@integrityscreenings.com from the email address on your account and ask us to delete your account. We will confirm the request and respond within 30 days.

Before deleting: orders that are still in progress, unpaid invoices or an active subscription must be completed or cancelled first. Any remaining prepaid wallet balance is forfeited when the account is deleted and is not refundable (see our Terms & Conditions).

Candidates and searched individuals: you can ask the business customer that ordered your screening, or email us at info@integrityscreenings.com, to access, correct or delete your information, subject to the legal retention requirements above.

Depending on where you live (for example California, Virginia, Colorado, Connecticut and other U.S. states), you may have the right to:

• Know what personal information we hold about you and receive a copy of it.
• Correct inaccurate information.
• Delete your information, subject to legal exceptions.
• Withdraw consent you have given, at any time, without affecting earlier processing.
• Opt out of the use of website cookies for advertising (see below). We do not sell personal information.
• Not be treated differently for exercising your rights.

To exercise any right, email info@integrityscreenings.com. We will verify your identity before acting on the request, and you may use an authorized agent where the law allows.

Cookies and tracking (website): you can block or delete cookies in your browser settings, use Google's Analytics opt-out browser add-on, and adjust ad preferences in your Meta (Facebook) account. The App does not use cookies or advertising trackers.

Emails: service messages (order updates, receipts, security alerts) are part of the Services. You can unsubscribe from any marketing emails using the link in the email.

Our Services are available worldwide, but our screening services focus on U.S. records. If data protection laws such as the EU or UK GDPR apply to you:

• Integrity Screenings is the controller of the personal information described in this policy. For candidates screened for a business customer, that business customer also decides how the report is used.
• We process personal information to perform our contract with you (providing the Services), to meet legal obligations (such as FCRA, tax and record-keeping rules), based on your consent (for example candidate authorizations and website cookies, which you can withdraw at any time), and for our legitimate interests in securing, improving and promoting the Services.
• You have the rights to access, correct, delete, restrict or object to the processing of your information, to data portability, and to withdraw consent at any time. You can also lodge a complaint with your local data protection authority.
• Your information is transferred to and stored in the United States. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses for these transfers.

To exercise these rights, email info@integrityscreenings.com.

Sensitive candidate information such as SSN, date of birth and identity document numbers is encrypted at rest using AES-256, and all data is protected in transit with TLS 1.2 or higher. Passwords are stored only as secure hashes, accounts can use multi-factor authentication, and access to personal information is limited to people who need it to provide the Services. No system is completely secure, but we work to protect your information and will notify you of a data breach as required by law.

Our Services are intended for adults 18 and over. We do not knowingly collect personal information from children under 13, and we do not offer screening of children through the Services. If you believe a child has provided us with personal information, contact us and we will delete it.

Our Services are provided from the United States, and information is stored and processed in the United States. If you use the Services from outside the United States, your information will be transferred to the United States.

We may update this Privacy Policy from time to time. We will change the "Last updated" date at the top of this page and, if the changes are significant, notify account holders by email or in the App before they take effect.

For privacy questions, requests or complaints, email info@integrityscreenings.com, use the contact form on our website, or write to us at Integrity Screenings, 6407 Laramie Circle, Chattanooga, TN 37421, USA.